Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage department for which this position is responsible.Responsible for the overall achievement of departmental customer service goals. Ensures customer service standards are followed by all team members and addresses issues as they arise. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.

Responsible for assisting in the budget process for the department and providing recommendations ensures compliance to departmental budget initiatives reports budget concerns to manager.Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift.You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Ĭlick HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

We’re always looking for talent that believes in having fun.

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